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Frequently Asked Questions

Q: Does the 20 year warranty cover everything?
A: Yes, Everything except the cover of the mattress is included. The first 5 years are 100%, the remaining 15 years are prorated.

Q: Can I safely order on your site?
A: Yes, the shopping cart at AirBedDepot is completely secured.

Q: How long have Comfortaire mattresses been manufactured?
A: Comfortaire is the original air bed and has been in manufacture since 1980.

Q: How does the 60 day rest test work?
A: We offer 60 days so you can be completely sure about your purchase. If for any reason you are not satisfied you have the right to return the product for a full refund, provided it is in the same condition as you received it. You would also be responsible for return UPS charges.

Q: Can all component parts be replaced in a Comfortaire?
A: Yes, any Comfortaire component part can be replaced within a matter of minutes.

Q: Can I over inflate my Comfortaire mattress?
A: No - the Comfortaire mattress is equipped with a release valve which prevents the air core from being over inflated.

Q: Do I need a special box spring or foundation for a Comfortaire mattress?
A: No - Your existing box spring in most cases will work just fine. We also make a box spring cover that makes it a matched set.

Q: How long does it take to assemble a Comfortaire mattress?
A: Most people find that 20-25 minutes are required to completely assemble a Comfortaire mattress.

Q: How long will a Comfortaire mattress last?
A: I don't know, but we have been sleeping on the same Comfortaire mattress since 1982 and it continues to provide a wonderful sleeping surface!
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